Loading... Please wait...

Our Newsletter


FAQ

Frequently Asked Questions

Why use your natural extracts when there are many prescription and over the counter drugs?

Why is it important that the treatment is being absorbed into the skin?

Is Naturasil safe?

Can your products be used on children?

I am pregnant. Can I use your products?

What forms of payment do you accept?

Do you accept eChecks or Visa Check Cards?

Is it safe to submit my credit card number to you online?

If I do not have a credit card, can I submit a mail order or fax order?

Do you ship to Australia, Canada, Asia, New Zealand, and other countries or continents?

How long will it take for me to get my order?

Can I return the unused product for a refund?

What are your return policies?

I am a retailer and would like to carry your products. Who do I contact for more information?


Q. Why use your natural extracts when there are many prescription and over the counter drugs?

A.Our formulas are 100% pure and natural extracts that are a combinatiion of traditional homeopathy and herbal remedies. Our products are classified as FDA registered homeopathic drugs. These herbal extracts have the ability to penetrate into the cell membranes faster than any known substance.


Q. Why is it important that the treatment is being absorbed into skin?

A. Although our products are applied topically, the extracts have unique properties that penetrate your skin cells to combat your condition at the source. While some prescription medications contain chemicals that can cause harmful side effects such as kidney and liver damage when absorbed through your digestive system. Our all-natural ingredients will not do that kind of damage because they are absorbed straight through the skin.


Q. Is Naturasil safe?

A.Yes, Naturasil is safe to use. We ask that you try a patch test area on your skin before a full treatment regimen is started. Naturasil products are made from all-natural ingredients and are safe to use externally. All Naturasil products -except Naturasil Internal Parasite Treatment- may be harmful if swallowed.

Please keep all products away from children. If ingested, call the poison control center at 1-800-222-1222 and tell them the products contents.

Check to see if your specific product can be taken by women who are pregnant or nursing. For proper diagnosis of all skin conditions, please see a medical professional.

If you experience any adverse reaction to any Naturasil product, discontinue use of the product immediately.


Q. Can your products be used on children?

A. Naturasil for Scars, Naturasil for Stretch Marks, and Naturasil for Eczema can be used on babies, children, and adults. All other Naturasil products are recommended for adults and children 5 years of age and older.


Q. I am pregnant. Can I use your products?

A. You may use Naturasil for Scars, Naturasil for Stretch Marks, and Naturasil for Eczema, but you are not advised to use any other Naturasil products while pregnant or nursing.


Q. What forms of payment do you accept?

A. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. We accept VISA, MasterCard, American Express, and Discover. We also accept any bank debit/check card with a VISA or MasterCard logo.

Keep in mind that if you use TeleCheck via PayPal, your order can be delayed up to 4 days while we wait for the funds to clear. However, you will be notified when your order ships.


Q. Do you accept eChecks or Visa Check Cards?

A. Yes we do accept eChecks via PayPal.


Q. Is it safe to submit my credit card number to you online?

A. Yes. Naturasil.co.uk complies with the highest standards in protecting your privacy. We will never sell or lease your information. Read more about our privacy policies under the 'Policies' page.

Our checkout is secure and PCI compliant, the online standard for information security.


Q. If I do not have a credit card, can I submit mail orders and fax orders?

A. Absolutely! Print or mail your order, including shipping fees, to:

Natures Innovation, Inc. 2723 Brickton North Dr. Buford, GA 30518

If you are paying by check, expect mailing delays and delays in shipping by 5-7 days while waiting for the check to clear.  We recommend sending a money order so that we can ship same day of receipt, if received by 2PM EST. For international orders, we require an International Money Order, payable in US dollars.

You may fax your order for a quicker response to:

FAX:001-678-889-4480

Be sure that:

  • Your order form has the correct item, quanity, shipping address and phone number.
  • A Check or Money Order in U.S. dollars payable to Natures Innovation, Inc. is included.
  • A return address for shipping is included.
  • Please call: 001-770-904-2499 for correct shipping charges.
  • For international orders, email if you need to set up alternate payment arrangements.

Q. Do you ship to Australia, Canada, Asia, New Zealand, Europe and other countries or continents?

A. Yes, we ship all over the world.

Please order from Naturasil.com if you are not within the UK or EU. Your product will be shipped from our corporate offices in Atlanta, GA USA.

All UK|EU orders are shipped from our distribution center in Manchester, UK. Simply enter your shipping destination and the shopping cart will show you your shipping options. If you have any problems, feel free to contact us. For more information on shipping, see our 'Shipping' page.


Q. How long will it take for me to get my order?

A. All online and fax orders are processed and shipped within 24 hours of receipt. For International orders, please see above. For more information on shipping, see our 'Shipping' page.


Q. Can I return the unused product for a refund?

A. We are confident in our natural products. We offer a 90 day 100% Money Back Guarantee. Simply make a diligent effort to use the products as directed for at least 30 days, and if you are not satisfied with the product, you may return the unused portion with their original containers to us.

Please include your name, address and order number on the outside of the package. For returns purchased via Naturasil.co.uk please add "UK" to the end of your order number to assist our Receiving & Returns Department get your refund processed sooner. Returns must be received within 90 days of original purchase date. We will refund the purchase price, less shipping fees.


Q. What are your return policies?

A. You can find our return policy on the 'Policies' page. If you have any questions about the return policies listed, please feel free to email us at info@naturasil.co.uk or call us at 001-770-904-2499.


Q. I am a retailer and would like to carry your products. Who do I contact for more information?

A. We are continually adding products to retail shelves nationwide. For more information about getting our products on your shelves, see our 'Retail' page.



Current Top Sellers


Attention! From the outside the UK or Europe? Please Order from our US Site  United States & Worldwide

Contact Us

Have questions or comments?
Contact Us: info@naturasil.co.uk
Call Us: (866) 371-2499
9AM-6PM EST USA
Monday - Friday

Privacy Policy by TRUSTe

Giving Back

Naturasil® is proud to announce our partnership with Women for Women International® to provide women survivors of war, civil strife and other conflicts with the tools & resources to move from crisis and poverty to stability...[Read More]

Spanish French German Italian Japanese Korean Russian 
We Ship Internationally

Shop with Confidence

Natures Innovation, Inc., Health & Medical - General, Buford, GA Privacy Policy by TRUSTe
Top